Gawin Ang Unan Mo

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Isa itong dokumentong may legal na bisa: ang isang clause tungkol sa liability, refund, o copyright na nabago ang kahulugan sa pagsasalin ay maaaring magsabi ng ibang bagay kaysa sa aktwal na sumasaklaw sa order mo. Mas gusto naming maglabas ng isang bersyon na kaya naming panindigan kaysa sa ikalawang bersyon na hindi namin masisiguro.

Ang tekstong Ingles sa ibaba ang bersyong may bisa.

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Kung may apektado ito sa order mo at gusto mong ipaliwanag namin, sumulat sa amin sa support@madeuni.com.

The Preview Match Guarantee

Last updated: August 5, 2026

Every MadeUni pillow starts from a 3D preview you spin, inspect, and approve. That preview — the cut line, the printed image, the back color, the proportions — is our contract with you.

Our Promise

If your pillow doesn't match the preview you approved, we'll remake it free. If the remake still doesn't match, we'll refund you in full. No return shipping, no restocking games — you keep the pillow either way.

How to Claim

Email us at support@madeuni.com with your order number and a few photos of the pillow (front, back, and anything that shows the issue). We read and answer every email.

What This Covers

  • Shape and cut line accuracy.
  • Printed image and placement.
  • Back color.
  • Size matching the preview you approved.
  • Manufacturing defects — seams, stuffing, print flaws.

What This Doesn't Cover

  • Slight color differences between your screen and the printed fabric — every monitor renders color a little differently.
  • Normal variation in pillow loft and filling — it's a pillow, not a machined part.
  • Blurriness we warned you about in the customizer that you chose to proceed with anyway.
  • Damage from washing or care that doesn't follow our care instructions.

Custom Items & Returns

Because every pillow is made to order, we can't accept returns for a change of mind — that's exactly why we have you approve a preview first. For the full policy, see our Returns & Refunds Policy.